Privacy Policy

At RiskTrak, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and role
• Account credentials
• Payment and billing information
• Communications with our support team

Automatically Collected Information

When you access our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and sending notifications
• Responding to support requests and communications
• Improving our platform and developing new features
• Sending marketing communications (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing), subject to strict confidentiality obligations.

Legal Requirements

When required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Secure development practices
• Incident response and breach notification procedures
• Multi-factor authentication
• Access controls and monitoring
• Employee security training

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Object to processing of your information
• Restrict processing in certain circumstances
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at contact@risktrak.io.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns
• Marketing cookies for targeted advertising (with consent)

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize your data.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: